1. We provide free shipping on all orders placed on www.desitheory.com
2. We accept pre-paid orders and COD orders.
3. Once the order is placed, it takes 2 to 3 business days to dispatch after placing the order. Then 2 to 3 business days for it to get delivered by our shipping partners.
4. So, the estimated time would be 4 to 6 working days. We provide tracking details once order has been shipped and our customer can check real time location of the shipment and expected delivery date of the shipment. Kindly make sure that someone is there to receive the package when courier delivery is attempted.
5. These timelines may be affected due to unavoidable situations.
6. We request you to provide full street address with landmark and with pin code and telephone / mobile number. Please provide your correct delivery address with all required details so you can get delivery timely.
7. Once dispatching the order, if order / product will return to us because of incomplete address / wrong address then we are not responsible in such cases and we will not provide any refunds.
8. Once an order is placed, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may send your alteration request to firstname.lastname@example.org and the needful will be done.